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Contact Information and Frequently Asked Questions |
Dynamic Forces
Main Number: 856-312-1040 (Not for customer service)
For Comic
Related Sales please contact:
customerservice@dynamicforces.com
or fill out our comments section or give us a call at
856-312-1045 (Monday - Friday 9am to 5pm EST)
For Wholesale/Dealer inquires please contact:
Stewart Sternberg (studynf@aol.com)
or call 856-312-1040
FAQs:
Q.
How much is shipping to my country?
A. Continental USA Base Charge: $5.00
PO BOXES, US Territories, APO, FPO: $10.00
Alaska and Hawaii: $15.00
Canada: $10.00
Europe, Australia: $25.00
South America, Pacific Rim, Mexico: $25.00
This does not include Lithographs and Action Figures which
are $10.00. If you order exceeds 15 items, the shipping cost
raise another $5.00.
Q.
I haven't received my order yet. Where is it?
A. All IN-STOCK items ship within 7 - 10 days of processing.
Expedited shipping
available, please contact Customer Service for details by
phone:
1.856.312.1040 x105 or email: customerservice@dynamicforces.com
All PRE-ORDER
items are available within 4 - 6 weeks from the ship month
listed on the Item Page.
When ordering
a combination of IN-STOCK and PRE-ORDER items, partial
shipments may be issued and the items that shipped will be
charged, with the
remaining products charged at their time of shipment.
Q.
I registered on your website and I still can't order. How
come?
A. Please make sure you have 'cookies' enabled. Also, please
try and clear your browsers Internet temporary files (cache)
and updating your browser.
Q.
When I ordered I didn't receive my order conformation. Why?
A. Sometimes it takes a day to receive your order conformation.
If you didn't receive it, then please e-mail webmaster@dynamicforces.com
and explain the situation.
Q.
Is there a way to check my order online?
A. There sure is! Click here
to check the status, change or cancel your order. If you need
any help, please e-mail webmaster@dynamicforces.com or call
856-312-1040
Q.
I put the wrong information in my order. How do I change it?
A. Click here to enter
into your ordering history. From there click your order number.
After that simply change the text field that has the wrong
information and click "Update Order" at the bottom.
If this
hasn't helped you, please call us at 856-312-1040 and explain
your problem.
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